THE COMPANY-WIDE Risk Management SYSTEM
CJ Logistics utilizes its Rapid Reporting System to promptly inform executive management, relevant departments, and associated units about incidents reported by the department where the situation occurred. After confirming the details of the specific risk type, the relevant department conveys response guidelines to the department of occurrence, enabling swift and effective countermeasures. Additionally, for risks categorized as R2 after implementation of actions, the originating department reports the execution and outcomes of measures in writing to the relevant department following the RM response guidelines. For risks classified as R1, the general principle is to provide written reports of the outcomes to executive management by the relevant department within 48 hours of taking action.
[RISK MANAGEMENT PROCESS]
Risk types and Factors
CJ Logistics is establishing an integrated Risk Management system to cope with company-wide risks that may occur during management activities. Risk Management includes management of operational risks, market risks, regulatory risks, labor-management problems, illegalities, safety environments, etc. And the company manage the risks of customer complaints and information leakage, collect stakeholder feedback to further manage non-financial risks identified in the criticality assessment.
In addition, to systematically respond to risks by risk factor, the company categorizes risk into three stages (R1, R2, R3) and establish response guidelines including management processes and action guidelines for each response stage. CJ logistics is making efforts to effectively respond to risks by introducing a mobile reporting system that enables immediate reporting and response regardless of location and time.
Risk types and Factors
Risk Category |
Risk Type |
Risk Factors |
Operations |
Operational risks |
Organizational process designs |
Market risks |
Market conditions, interest rates, liquidity |
Regulatory risks |
Changes in policy/regulations |
Compliance risk |
Violation of company-related laws, capital market laws, financial-related laws |
employees and partners |
Labor relation risks |
Strikes, interruptions, disputes |
Corruption risks |
Unfair trade, bribery, embezzlement, sexual harassment |
Safety and environmental risks |
Casualties, equipment losses, contamination, natural disasters |
Customers |
Customer relation risks |
Complaints, objections |
Privacy risks |
Unauthorized leakage, system interruptions |
Non-financial risks |
|
Non-financial risks identified by MATERIALITY ASSESSMENT |